999ko | Privacy Policy and How We Protect Your Data

1 Introduction

Welcome to 999ko. This Privacy Policy explains how 999ko ( hereinafter "999ko") collects, uses, stores, and protects your personal information. By using our website or mobile app, you are considered to have agreed to this Privacy Policy.

We believe transparency is the foundation of trust. That is why it is our responsibility to clearly explain what we do with your information. This policy takes just a few minutes to read, but it matters for your digital security.

This Privacy Policy is part of our Terms & Conditionsshould be read together with. Both documents govern your relationship with 999ko.

2 What Information We Collect

999ko collects the following types of information from users. Each piece of data has a specific purpose, and we do not ask for anything unnecessary.

Type of data	Example	Reason for collection
Identity information	Name, date of birth, national ID number	Completing age verification and KYC
Contact information	Mobile number, email address	Account Registration & Notifications
Financial Information	Mobile banking number, transaction history	Payment processing and fraud prevention
Technical information	IP address, device type, browser	Security and service improvement
Gaming Behavior	Betting history, preferred games, session duration	Ensuring responsible gaming

3 How Information Is Collected

999ko collects information through several methods. You have the right to know about each one:

Directly from you: Information you provide directly when filling out the registration form, updating your profile, or contacting support.
Automatically: When you use our site or app, technical information is collected through cookies and log files.
From payment providers: When a transaction is completed via bKash, Nagad, Rocket, or Upay, the relevant transaction details are shared with us.
From identity verification services: Third-party verification services may be used as part of the KYC process.

We never collect irrelevant information. Only data that is genuinely needed to provide our services is collected.

4 How your information is used

The information we collect is used for the following purposes. Where data is used for a specific purpose, we have clearly stated it here:

To create, manage, and secure your account.
To process deposits and withdrawals.
To determine eligibility for bonuses, promotions, and rewards.
To provide customer support and resolve issues.
To ensure responsible gaming and identify the risk of addiction.
To prevent money laundering and fraud.
To meet legal obligations and prepare reports for regulatory authorities.
To improve our service quality and develop new features.
To send special offers and promotional messages, subject to your consent.

999ko never uses your information for any purpose not stated in this policy. If a new use case arises in the future, you will be informed and your consent will be obtained beforehand.

5 Who your information is shared with

Your privacy is our top priority. We do not sell or transfer your information to advertisers or unrelated third parties. However, limited information may be shared in the following cases:

Payment provider: The necessary information is shared with bKash, Nagad, Rocket, and Upay to process transactions.
Identity verification services: Information may be shared with authorized third-party services for KYC verification.
Legal Authorities: Information may be disclosed to government agencies when required by court order or legal obligation.
Technology partners: Trusted technology partners who operate the platform may access a limited amount of data as necessary.

Please note: 999ko never shares your password, OTP, or complete payment details with any third party.

6 Cookies & Tracking Technologies

Cookies are small text files stored in your browser. 999ko uses cookies for the following purposes:

Essential cookies: To maintain login sessions and ensure security. The platform cannot function without these cookies.
Functional Cookies: To remember your preferences (such as language or theme).
Analytics cookies: To understand which sections of the site are used most frequently. This information is used to improve our services.

You can delete cookies or stop accepting new ones through your browser settings at any time. However, some features may not function properly as a result.

7 Data protection measures

999ko follows industry-standard technologies and practices to protect your data. The core components of our security framework:

All data transfers are secured with 256-bit TLS/SSL encryption.
Passwords are stored using industry-standard hashing algorithms — no one can view your password directly.
Our servers undergo regular security audits and penetration testing.
Employee access to data is restricted on a need-to-know basis.
Automatic account protection measures are triggered whenever a suspicious login is detected.
Encrypted backups of all data are maintained on a regular basis.

No system is 100% secure, but 999ko always takes the highest level of precaution. If you suspect any issue, please notify our support team.

8 How long your data is retained

We retain your information only for as long as necessary. All data is kept while your account is active. After account closure, some information may need to be retained for the following reasons:

To fulfill legal obligations (typically 5–7 years).
For the resolution of ongoing disputes.
To comply with anti-money laundering regulations.

Once the retention period expires, your data is securely deleted or anonymized.

9 Your Data Rights

As a 999ko user, you have several important rights over your own information:

Right to access your data

You may request to know what information we hold about you.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data unless a legal obligation requires us to retain it.

Right to restrict processing

You may request that we stop using your data for a specific purpose.

Data portability

You may request a copy of your information in a readable format.

Right to opt out of marketing

You may opt out of receiving promotional messages at any time.

To exercise these rights, contact our support team. We will respond within 30 days.

10 Protection of minors and children

999ko strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If parents suspect their child is using 999ko, please contact our support team immediately.

11 Privacy Policy Updates

999ko may update this Privacy Policy from time to time. If significant changes are made, you will be notified via email or in-app notification.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. You can check the "Last Updated" date at the top of the page to see when the policy was last revised.

12 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email: [email protected]
Response time: Usually within 7 business days
Live chat: Available 24/7 after logging into the platform

999ko Privacy Policy – Our Commitment to Protecting Your Information

SSL Encryption

Your data is never sold

Your control over your data

Secure data storage

Cookie Controls

Compliance with International Standards

Content